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Case studies

Deep dives into the AI platforms, automation systems, and full-stack products I've built - written for developers, founders, and technical decision-makers.

Case study

Jul 6, 20268 min read

How an Agentic AI Chatbot Reduced Resort Front-Desk Inquiries by 30%

A resort needed 24/7 guest support without hiring overnight staff. An agentic chatbot with function calling and structured data extraction cut front-desk inquiry volume by ~30%.

AI ChatbotHospitalityFunction CallingLLM

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Case study

Jul 6, 20267 min read

LLM Evaluation and RLHF Lessons from Production Gemini Training

Training frontier models taught me that evaluation rubrics matter more than model size. RLHF on Gemini reinforced systematic grading, regression gates, and faithfulness checks I now apply to every voice agent deployment.

RLHFLLM EvaluationGeminiAI Safety

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Case study

Jul 6, 202611 min read

How I Built Production Voice AI Infrastructure with LiveKit, Twilio, and Sub-200ms Latency

A deep dive into the voice stack behind UseCortana - real-time audio pipelines, PSTN bridging, and the architectural decisions that keep AI phone agents responsive at production scale.

Voice AILiveKitTwilioDeepgram

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Case study

Jul 6, 202610 min read

How RAG Vector Memory Improved AI Agent Accuracy by 35% in Production

Baseline prompting fails when agents need product-specific knowledge. RAG with Pinecone vector search and mem0 structured memory improved domain query accuracy by ~35% in production.

RAGVector SearchPineconeAI Agents

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Case study

Jul 6, 20269 min read

Why I Use Temporal for Durable AI Agent Workflows in Production

LLM agents fail silently when a network blip kills step three of five. Temporal gave us durable execution, automatic retries, and observable workflow state - cutting silent failures by ~40%.

TemporalAI AgentsWorkflow OrchestrationLLM

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Case study

May 15, 20269 min read

How I Built an Insurance Quote Automation Platform That Cuts Agent Work by 90%

A freelance build for Metropolitan Insurance that turns a property address into parallel quote submissions across seven carrier portals - with Zillow data pre-fill and PDF delivery.

Insurance AutomationWeb ScrapingNext.jsPython

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Case study

Aug 20, 202511 min read

Building VoiceCake: A Multi-Channel AI Voice and Chat Platform

Leading end-to-end development of VoiceCake.io - a Retell/Vapi-class platform for deploying voice and chat agents across phone, web, WhatsApp, SMS, and email.

Voice AINext.jsFastAPILangChain

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Case study

Nov 10, 20248 min read

Replacing Spreadsheets with a Tax CRM That Hits 97% Success Across 50 States

A full CRM rebuild for Badie Alliance Tax Service - replacing Wix and spreadsheets with secure portals, real-time refund tracking, and staff automation.

Next.jsDjangoCRMTax Software

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Case study

Aug 5, 20248 min read

Building USDvt: A Compliance-First Stablecoin Operations Dashboard

A secure internal dashboard for stablecoin operations - real-time transaction monitoring, token management, and audit trails built for a regulated fintech environment.

FintechStablecoinNext.jsFlask

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Case study

May 18, 20247 min read

Building LassWHO: A Live Video Booking Platform for Hero Speakers

An interactive booking platform connecting users with inspirational speakers for live video conversations - built with Next.js, Express, MongoDB, and Stripe.

Next.jsExpressMongoDBStripe

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Case study

Mar 22, 20247 min read

Building an AI Calling Agent for HVAC: 20% Higher Satisfaction, Shorter Calls

A voice AI agent for HVAC customer service - natural conversations powered by GPT, ElevenLabs TTS, and Retell AI with sophisticated prompt engineering.

Voice AIHVACElevenLabsGPT

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